2020 Honda Insight Review
2020 Honda Insight Review
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The Honda Insight is a sensible small hybrid with excellent fuel economy. Beyond that, it's generally nice to drive and a pleasant place to spend time. It combines comfort and practicality with a refined interior and easy-to-use tech, making it a powerful hybrid contender, even if it underperforms by a few mpg against top competitors.
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2020 Honda Insight Review
byWill Kaufman
Senior Editor and Content Strategist, CarMax
Will Kaufman has worked in the automotive industry since 2017. He has written hundreds of car-related articles and reviews over the course of his career. Will is a senior editor and content strategist for CarMax at Edmunds. Will has been featured in the Associated Press and a number of major outlets on the topics of infotainment and vehicle data, vehicle subscription services and autonomous vehicles. Will started his career in online publishing by writing and editing standardized test guides, but he has a lot more fun writing about cars.
Pros
- High fuel economy figures
- Quick acceleration for a hybrid
- Refined and roomy interior
Cons
- Gas engine sounds coarse at times
What's new
- No significant changes for the 2020 Insight
- Part of the third Insight generation introduced for 2019
Overview
Part of the Toyota Prius' original appeal has been its distinctive styling. Whatever you might think of it, at least everyone knows what it is. It's built-in advertising for the hybrid lifestyle, sort of like bringing your lunch to work in a Whole Foods tote bag. But if you prefer driving a little more anonymously, Honda would undoubtedly like you to check out its 2020 Insight.
Cost to DriveCost to drive estimates for the 2020 Honda Insight LX 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.36 per gallon for regular unleaded in Ohio.
Monthly estimates based on costs in Ohio
$80/mo for Insight LX
Insight LX
vs
$176/mo
Avg. Midsize Car
Honda's Insight favors more subdued styling. Most people won't guess it's anything but a regular car unless they happen to catch sight of the rather small "Hybrid" badges. This more traditional approach can be found inside, too. The Insight's cabin is familiar and comfortable, and the driving experience is more refined and satisfying than what you typically get from other mainstream hybrids. Because the Insight is a sedan, you give up a bit of cargo-carrying versatility compared to a hatchback, but the Insight compensates with excellent small-item storage.
The main drawback is the Insight's somewhat noisy operation. There can be significant engine vibration at idle when the car needs to charge the battery, for instance. But this is a minor gripe considering everything else and the EPA-estimated 52 mpg. Taken on the whole, the Insight is an excellent sedan that makes the fuel-sipping hybrid lifestyle more appealing. It might even give Prius die-hards a reason to switch.
Notably, the 2020 Honda Insight is a featured vehicle in our Cheapest New Cars article and we picked the 2020 Honda Insight as one of Edmunds' Best Gas Mileage Cars for 2020.
Edmunds Expert Rating
Our VerdictThe Edmunds Vehicle Testing Team evaluates a fresh batch of vehicles every week, pairing objective assessments at our test track with real-world driving on city streets, freeways and winding roads. The data we gather results in our Expert Ratings. They’re based on 30-plus scores that cover every aspect of the automotive experience.
Great
8.1
out of 10
edmunds TESTED
The Honda Insight is a sensible small hybrid with excellent fuel economy. Beyond that, it's generally nice to drive and a pleasant place to spend time. It combines comfort and practicality with a refined interior and easy-to-use tech, making it a powerful hybrid contender, even if it underperforms by a few mpg against top competitors.
Rated for you by America's best test team.Performance
7.5/10
How does the Insight drive? The Insight leans more toward sobriety than spirit, but it's livelier and more refined than a Prius. The electric motor feels torquey around town and makes for seamless and responsive acceleration. It's not fast, but at 8.1 seconds to cover 0-60 mph, it's quick among hybrids. The steering is precise, and the Insight is tidy around corners and willing to change directions.
Our tester stopped from 60 mph in 123 feet, which is decent for the class. The braking is predictable and easy to modulate, but the pedal feels a bit disonnected during hard braking. We were also bothered that, in normal driving mode, the adjustable regenerative braking system kept resetting itself.
Our tester stopped from 60 mph in 123 feet, which is decent for the class. The braking is predictable and easy to modulate, but the pedal feels a bit disonnected during hard braking. We were also bothered that, in normal driving mode, the adjustable regenerative braking system kept resetting itself.
Comfort
8.0/10
How comfortable is the Insight? Honda has gotten most of the fundamentals right. The seats are comfortable, with medium-firm foam and enough contouring to provide support over long drives, although some drivers may miss adjustable lumbar. There's some bounciness when driving over humps in the road, but single-wheel impacts and smaller road textures are snubbed deftly.
The climate system has big and clearly marked physical controls, and the vents provide good coverage. The main downside is noise. The gas engine can idle loudly and create vibrations when the battery needs charging, and it makes more noise at freeway speeds than some competitors. Wind noise is well-suppressed, but there's also noticeable road noise at speed.
The climate system has big and clearly marked physical controls, and the vents provide good coverage. The main downside is noise. The gas engine can idle loudly and create vibrations when the battery needs charging, and it makes more noise at freeway speeds than some competitors. Wind noise is well-suppressed, but there's also noticeable road noise at speed.
Interior
8.5/10
How’s the interior? Larger on the inside than the exterior suggests, this cabin typifies Honda's mastery of space utilization. There's plenty of headroom and elbow room for front passengers. Drivers of various proportions should be able to find an agreeable seating position, although we wish there was a hair more range on the telescoping steering wheel. In the back, headroom is snug for taller adults, but there's good toe room.
The Insight is functional and well-designed, with obvious and well-labeled controls. Using the transmission selector buttons is a bit more distracting than moving a traditional gear lever, but you'll get used to them. Visibility is good out of the front, though the wide rear roof pillars and tall rear deck create some rear blind spots.
The Insight is functional and well-designed, with obvious and well-labeled controls. Using the transmission selector buttons is a bit more distracting than moving a traditional gear lever, but you'll get used to them. Visibility is good out of the front, though the wide rear roof pillars and tall rear deck create some rear blind spots.
Technology
8.0/10
How’s the tech? Honda's infotainment screen is quick, sharp and easy to use. The physical shortcut buttons on the screen's left side are also useful. It makes Apple CarPlay and Android Auto (standard on EX trim and up) less of a priority, though Honda's integration with both is excellent.
Honda's advanced driver aids continue to lag the competition, as they're rather conservatively tuned. The brake alert comes up a bit too readily in routine city driving, but it's not as intrusive during the initial warning phase as some other systems. The adaptive cruise system is OK, but other systems are more natural in their operation.
Honda's advanced driver aids continue to lag the competition, as they're rather conservatively tuned. The brake alert comes up a bit too readily in routine city driving, but it's not as intrusive during the initial warning phase as some other systems. The adaptive cruise system is OK, but other systems are more natural in their operation.
Storage
8.0/10
How’s the storage? The Insight isn't quite as cargo-friendly as the Prius, but it's still quite useful. The reasonably deep cargo hold has about 15 cubic feet of capacity, and the 60/40-split rear bench can be folded down via levers in the trunk. The hybrid batteries are situated under the back seat and do not impede on cargo volume.
A well-thought-out center console is the centerpiece of the in-cabin storage. The space is deep and provides outstanding volume. You also get a removable and sliding insert and divider system. A handy rubberized pad on the console is ideal for a phone. For child duty, the Insight has car seat anchors in the back that are easy to access under fabric fastener flaps, and there's ample space for car seats.
A well-thought-out center console is the centerpiece of the in-cabin storage. The space is deep and provides outstanding volume. You also get a removable and sliding insert and divider system. A handy rubberized pad on the console is ideal for a phone. For child duty, the Insight has car seat anchors in the back that are easy to access under fabric fastener flaps, and there's ample space for car seats.
Fuel Economy
9.0/10
How’s the fuel economy? The EPA estimates the Insight gets 48 to 52 mpg in combined driving. That's among the highest fuel economy of any car you can buy. Encouragingly, we observed 50.5 mpg on our 115-mile evaluation route, which consists of mixed driving conditions.
Value
8.5/10
Is the Insight a good value? The Insight is a sensible and well-built sedan that punches above its price point. The well-screwed-together cabin has a pleasing design and plenty of soft touchpoints at every trim level. This is typical Honda cabin construction, which is no bad thing. It's also a great value, and it feels and drives like a more expensive vehicle.
Warranty coverage is on par with Toyota, but it significantly trails Hyundai and Kia. While the Insight shouldn't be an expensive car to own or operate, some competitors offer perks such as free maintenance that aren't standard-issue for Honda.
Warranty coverage is on par with Toyota, but it significantly trails Hyundai and Kia. While the Insight shouldn't be an expensive car to own or operate, some competitors offer perks such as free maintenance that aren't standard-issue for Honda.
Wildcard
8.0/10
The execution of the Insight is a subtle but significant step forward for inexpensive hybrids. It has shown the genre evolving beyond the nerdy awkwardness of adolescence and into a more confident phase. It doesn't need to broadcast its green cred, and that's a breath of fresh air. This car exudes a level of sophistication that surpasses its price point.
Which Insight does Edmunds recommend?
We like the EX for its added standard features. These include useful extras such as folding rear seats that improve cargo flexibility and an upgraded infotainment system with Apple CarPlay and Android Auto. The EX also returns better fuel economy than the top-tier Touring, which trades a little efficiency for more luxuries.
2020 Honda Insight models
The 2020 Honda Insight is a five-passenger hybrid sedan that comes in three trim levels: LX, EX and Touring. All are driven by a 1.5-liter four-cylinder engine that primarily acts as a generator to supply power to an electric motor that drives the front wheels (and takes over powering the wheels at freeway speeds). Combined system output is 151 horsepower.
The base LX offers the same quality and driving experience as higher trims but is missing some desirable features such as the improved infotainment system with smartphone integration. You do get Bluetooth connectivity and a basic 5-inch touchscreen infotainment system, along with LED headlights, push-button ignition and a rearview camera. All Insight trims also come standard with a suite of active safety features and driver aids (Honda Sensing) that include adaptive cruise control.
The EX adds an 8-inch infotainment system with Apple CarPlay and Android Auto, an eight-speaker stereo and a split-folding rear seat, among other upgrades. It also gets Honda's LaneWatch camera, which displays a view of the driver's right-side blind spot. (A traditional blind-spot monitoring system isn't offered.) In general, though, the EX's upgrades overall make the Insight easier to live with.
The range-topping Touring trim gives up a few mpg of efficiency (and a tiny bit of trunk space) but adds a lot of extra luxury items. Highlights include a sunroof, leather upholstery, heated and power-adjustable seats, a navigation system, onboard Wi-Fi, and a 10-speaker premium sound system.
Toyota Camry vs. Honda Accord vs. Hyundai Sonata: Hybrid Sedan Head-to-Head
Reliability Ratings by RepairPal
4.5 out of 5 stars4.5/5Excellent
#5 out of 6 among Alternative Fuel Vehicles
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Honda Insight from 2008-2022.$319/yr
vs. $377/yr
for Average Alternative Fuel Vehicle
for Average Alternative Fuel Vehicle
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).0.76x/yr
vs. 0.52x/yr
for Average Alternative Fuel Vehicle
for Average Alternative Fuel Vehicle
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).9.1%
vs. 8.3%
for Average Alternative Fuel Vehicle
for Average Alternative Fuel Vehicle
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2020 Honda Insight.
5 star(85%)
4 star(7%)
3 star(0%)
2 star(8%)
1 star(0%)
27 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
Sports mode vs economy mode
Rick in Seattle , 02/04/2020
2020 Honda Insight LX 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
I have owned the new Insight for a year now and I think I understand how the sports mode can help reduce the occasional high revs that occur in the engine when the electric battery pack is low.
The sports mode keeps the battery pack at least half full to full so your car has the power to handle passing, and smoothly get up steep hills and mountains.
In the economy mode the battery is … often low and causes the engine to rev up a lot to get up the steep hills, or to pass a vehicle in the fast lane.
I recommend using the sports mode in mountainous areas and the economy mode in flat areas.
5 out of 5 stars
Truly a super value hybrid
Socali, 01/11/2020
2020 Honda Insight EX 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
2020 Insight EX has given me amazing mpg, especially in traffic. Value also comes from the technology, and it looks fabulous. I trust Hondas build quality, and for the price you get more than you would expect, but dont expect a luxury ride, just a better ride than a Prius, and looks way betterr than a Prius, in my opinion. Putting it into Sport mode, I find its surprisingly peppy and … fun. Again, for its price, any "cons" are easy to deal with. I love this car.
5 out of 5 stars
Commuter's Dream
Kim H, 11/02/2019
2020 Honda Insight Touring 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
I have owned Hondas exclusively for the last 13 years. I have loved them all. I bought this somewhat on a whim because I drive over mountains 80 miles round trip daily and my 2005 CRV-SE is getting old and is thirsty. The MPG was the biggest influence in my choice but the aesthetic over the Prius was the big bonus. I bought the Touring Edition and my favorite feature is ELECTRIC SEATS! … I have the seat all the way up because it sits low and I have old knees. This brings me to my ONLY criticism of this car. I'm only 5'6" and with the seat up my hair, yes I have big hair...go '80's, brushes the ceiling sometimes. It is annoying. But there is nothing else about the car I don't love. It is PEPPY. I've only driven in EV mode. I drive over mountains on interstate with zero problems. I'm a bit of a hard pedal pusher and I get at least 46 MPG driving 70 - 75mph most of 65 miles of my daily commute. The cameras and adaptive cruise control are amazing assistants for night driving. The car is breathtaking in my opinion. I was really worried having never owned a hybrid that it would not be powerful but that is not a worry. It giddies up. For $27k, you won't find a more dynamic, beautiful, reliable vehicle anywhere.
5 out of 5 stars
The Insider
The ultimate driver, 12/13/2019
2020 Honda Insight EX 4dr Sedan (1.5L 4cyl gas/electric hybrid CVT)
Had the car over a year. Really nice car. It is quiet and rides like a compact luxury car. It is solid and fast. Have no problems getting up to speed especially in sport mode. So far, I am getting about 47 miles per gallon in mixed driving not bad for an aggressive driver. When the gas engine kicks in it is noticeable. It is really not that bad when you get use to it. I think that … it is more noticeable because the car is super quiet otherwise. It is a typical Honda. It cannot be beat for the price. I have the 2020 EX. The driver's seat would be more comfortable with lumbar support and power adjustments. My biggest complaints are that auto play only works on Apple phones will not connect with an android phone and does not come with a spare tire. Both of those would have been deal breakers for me if I would have known at time of purchase. The fit and finish is excellent. It handles the road exceptionally well at high speeds no wind noise and very little road noise. So far, I think that the Insight is an excellent car. If I had to do it over again, I would get the top of the line model with leather, sun roof and power seats basically because the car drives, rides, handles and looks like an entry level luxury car. The radio sound quality in the EX is excellent. Overall, the Insight is a great value for the money. One year later still an excellent car. The ride is excellent on all roads. I have over 8 thousand miles with no issues or problems.
2020 Insight Highlights
LX
Base MSRP Excludes Destination Fee | $22,930 |
---|---|
Engine Type | Hybrid |
Combined MPG | 52 MPG |
Cost to Drive | $80/month |
Seating | 5 seats |
Cargo Capacity All Seats In Place | 15.1 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Insight models:
- Collision Mitigation Braking System
- Warns if a front collision is imminent and automatically applies the brakes if the driver doesn't respond in time.
- Lane Keeping Assist
- Warns if your vehicle is drifting out of its lane and corrects steering back to center if the driver doesn't respond.
- Honda LaneWatch
- Projects a view of the side blind spot when the turn signal is activated to show you if a vehicle or other object is present.
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover5 / 5Dynamic Test ResultNo TipRisk Of Rollover9.3%
IIHS Rating
The Insurance Institute of Highway Safety uses extensive crash tests to determine car safety.
- Small Overlap Front Driver-Side TestGood
- Small Overlap Front Passenger-Side TestGood
- Moderate Overlap Front Test – OriginalGood
- Moderate Overlap Front Test – UpdatedNot Tested
- Side Impact Test – OriginalGood
- Side Impact Test – UpdatedNot Tested
- Roof Strength TestGood
- Rear Crash Protection / Head RestraintGood
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